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Certified Intent

Privacy Policy

Last updated 10 September 2026

What we collect

When you complete the form on this site we collect the information you enter: your name, phone number, email address, and your answers about the property and financing you’re considering.

We also automatically record the date and time you gave consent, the page you were on, your IP address, your browser’s user agent string, and any campaign parameters attached to the link you arrived through.

Why we collect it

To contact you about financing options, to connect you with a licensed lending partner, and to keep a record that you consented to be contacted. We work with more than one lending partner and pass your details to the single one whose lending matches what you told us about the property. We do not send the same enquiry to two of them.

Who we share it with

We share the information you give us with:

  • Licensed lending partners and brokers — the businesses who contact you about financing. This is the purpose of the form.
  • Service providers who operate this site on our behalf: website hosting, database hosting, and email delivery. They may only use the information to provide those services to us.
  • Advertising platforms — we send a scrambled (hashed) version of your email address and phone number to advertising platforms so they can measure which ads produced enquiries. We do not send them your answers about the property, the loan amount, your credit, or your rate.

We do not otherwise sell your information to data brokers, list brokers, or anyone unrelated to your enquiry.

California residents: “sale” and “sharing”

California law uses those two words more broadly than most people expect, so we want to be direct about it.

Passing your details to a licensed lending partner in exchange for payment is treated as a sale of personal information under the CCPA, as amended by the CPRA. Sending hashed identifiers to advertising platforms so they can measure and target advertising is treated as sharing for cross-context behavioural advertising.

We do both, and you can tell us to stop. Email info@certifiedintent.com with the subject line “Do Not Sell or Share My Personal Information” and we will action it. We do not knowingly sell or share the personal information of anyone under 16.

How we contact you

By agreeing to the consent language on the form, you allow us and our lending partners to contact you by phone, text, and email at the details you provided — including with automated dialing systems and prerecorded or AI-generated voice.

Consent is not a condition of any purchase. You can withdraw it at any time by replying STOP to a text, telling the caller you want off the list, or emailing us.

How long we keep it

We keep your consent record — the consent language you agreed to, the timestamp, your IP address, and the page you were on — for five years from the date you submitted the form. That is deliberately longer than the four-year federal limitations period for claims under the Telephone Consumer Protection Act, because the record exists to prove you agreed and it has to outlast any window in which that could be questioned.

We keep the rest of the information you gave us for the same period, after which it is deleted or stripped of anything identifying you.

Asking us to delete your information ends this retention early, except where we are required to keep a record to comply with the law or to establish or defend a legal claim.

Your rights

Depending on where you live, you may have the right to:

  • Know what personal information we hold about you and how we use it
  • Get a copy of it, in a portable format
  • Correct information that is wrong
  • Have it deleted
  • Opt out of the sale or sharing described above
  • Not be treated differently for exercising any of these rights — we will not refuse to work with you, or give you worse terms, because you asked

To make a request, email info@certifiedintent.com. So that we don’t hand your information to someone pretending to be you, we will ask you to confirm details that match the record we already hold — usually the email address or phone number you submitted. We do not ask for identity documents.

We aim to respond within 45 days. If a request is complicated we may take up to a further 45 days, and we will tell you if that happens. An authorised agent may make a request on your behalf with written permission from you.

Questions about this policy? info@certifiedintent.com